Support

1. How to reach us

Email info@meetana.com. We answer within two business days, usually much sooner. Include the email address of your MeetAna account, what you were trying to do, and what you saw instead — a screenshot helps.

If something looks urgent (a message you did not expect was sent, a connected account behaving strangely, or a suspected security issue), put URGENT in the subject line and we will treat it as a priority.

2. Getting started

• Create your studio workspace and invite the people who work with you.
• Connect the services your studio uses — Gmail, Google Calendar, Zoom, WhatsApp — from Settings → Integrations. Each connection asks only for the permissions the feature needs, and you can disconnect at any time.
• Tell Ana how your studio works: the rules she must always ask you about, your tone, and what she may handle on her own. Every client-facing message waits for your approval until you decide otherwise.

3. Connected services

Connections are managed in Settings → Integrations. Connecting opens the provider's own consent screen; disconnecting revokes MeetAna's access at the provider and removes the stored credential immediately.

For Zoom specifically — adding the app, scheduling consultations, the meeting notetaker, and removing the app — see the Zoom app guide at meetana.com/zoom.

4. Your data and privacy requests

You can delete meetings, projects, connections, or your whole account from inside MeetAna at any time; deletion removes every record, file, and credential that belongs to your studio.

To request a copy of your data, a correction, or a deletion by email, write to info@meetana.com. How we collect, use, and protect data is described in the Privacy Policy at meetana.com/privacy.

5. Service status and incidents

If a problem affects your studio, we tell you by email without undue delay, with what happened, what it means for you, and what we did about it. Security concerns can be reported to info@meetana.com; we acknowledge every report within two business days.